“..beautiful, energy-efficient vinyl windows..”
Premier Windows replaced our windows on December 23, 2020. Our early 1970s single-glazed aluminum windows were drafty, some with broken balances. They have now been replaced with beautiful, energy-efficient vinyl windows and we could not be more pleased. The installers, Harold and Nelson, are polite and knowledgeable craftsmen. I cannot post a review without mentioning John Lambert, founder and owner of Premier Windows. I have known John for ten years, prior to his founding of Premier Windows. He is a man of honesty and integrity. When he tells you something, you can count on it. If you are looking for new windows (or doors or siding), you owe it to yourself to contact Premier Windows.
“..on time, professional, courteous, and absolutely craftsmen..”
We were at a crossroads of repair vs. replace. We decided to replace for energy efficiency, maintenance-free, and upgraded look. We are THRILLED with our decision. First, John Lambert was very patient and great to work with during our barrage of constant questions while we obtained info and competitive bids.
Then, during the install, the window crew was absolutely amazing! I had no idea how they could completely replace 25 windows and couldn’t even tell the window had been replaced except by seeing the new fabulous window!
Then, the siding crew! This crew started at 7am with frosty morning and frosty roofs and didn’t quit until well past dark. Both window and siding crews were on time, professional, courteous, and absolutely craftsmen at what they do. They went over and above to ensure our home was taken care of and we were satisfied. We only had one regret on the color of the fixture boxes and they had them ordered and replaced within a week
I can’t say enough about this ‘local to Conway’ company and the impact they made on our home.
“..efficient, communicated well, and showed up on time..”
I had all the windows in my house replaced this week by Premier Windows and they did an outstanding job! John and Harold went above and beyond to ensure that I was satisfied with the end result. They were efficient, communicated well and showed up on time. They took the time to answer any questions and concerns I had and gave thorough instructions and information on the products. I will definitely be recommending them to friends and family in the future!
“..detail and professionalism..”
We couldn’t have been more pleased with our new siding. The detail and professionalism was exactly what we were looking for. We have had more compliments on our home thanks to Premier Windows.
“..you couldn’t ask for any better service..”
John and his crew did an excellent job in replacing our windows. You couldn’t ask for any better service and quality of work. I would highly recommend them!
“..I was so impressed with this company..”
We had a wonderful experience with Premier Windows! They not only did our windows but also our siding. I was so impressed with this company and would recommend them to anyone needing windows or siding. The crew was amazing and even finished ahead of schedule. Thank you guys for making our home beautiful!
“..I would recommend them to anyone!..”
Our new windows were installed last week and we love them! John and Nelson did a great job of making repairs and installing the windows in our old farmhouse. I would recommend them to anyone!
“..I should have done this years ago. ..”
Premier Windows (John J. Lambert, Owner and Operator) just installed my windows. This was a long time coming. I should have done this years ago. The windows are perfect and now I can enjoy the Winter and Summer energy savings. Spring cleaning will be easier as now I can simply clean both the interior and exterior side of the windows from the safety and comfort inside the house. In fact, in 12-1/2 years of owning this house, this will now enable me the first time to open the windows and enjoy the Fall and Spring cool breeze. John primarily performed the Sales role in educating my wife and I about the windows features and the local services his company offers. He clearly explained all the costs associated with the window replacement project and within a few hours was able to give me a rough estimate. In addition, he offered me the option to donate the widows so I did not have to worry about removing the old windows and I could gain a taxable deduction. I love the lifetime warranty and the fact the windows certificates are transferable should I decide to sell the home in the future. This will greatly enhance the value of my home and add additional curb appeal. John’s Installation Team (Harold Spence and Nelson Robin) are truly a professional Team. The Team first came to my house to perform the fine measures on each individual window frame. They explained how long it would take before they would come back in 4 to 6 weeks install the windows. Each window was individually manufactured. I was also pleasantly surprised to find they were able to install all but two windows within one day. This team has truly earned the coveted Eagle Scout award. Having worked with many contractors in the past, I found this project to be overall a very rewarding and pleasant experience.
“..the work site was left cleaner than when they started..”
Very professional and customer oriented. John knows his products. Answers phone calls and texts quickly,unlike others that call back in a week. John and Nelson were right on time for installation of windows and sliding door. Finished house in a day. Another shout out for them is the fact that the work site was left cleaner than when they started. Excellent customer service all the way around.
“..transformed my drab faded house into a clean crisp one..”
I contacted John at Premier Windows for a quote on siding. My house had the original wood siding that was beyond painting and in need of repair. John was quick to provide an estimate that beat other competitors in the area. He was personable and professional and involved from beginning to end. I can not say enough about Jim Gheen, my siding installer. Jim put his skills to work, took his time with the siding and transformed my drab faded house into a clean crisp one. Jim kept me informed and involved without disrupting the house itself. My house has a new life. Thank you again. I will be contacting Premier Windows again.
“..all about getting things done the right way..”
John and his company just finished a 26 window installation at my home. One of the great things about using Premier Windows is they know their product well and the craftsmen that completed the install were local residents. They were on time and dependable. They communicated about when they would be onsite so there were no surprises. We liked that they had a product that met the needs for our house and they had solutions for some other things that were figured we’d get done while they were onsite. Anyone wanting to get windows replaced should go out and read the other reviews for this company and check them against some of the others. While you may see that the others have good reviews when you start to look at the ones that specifically talk about windows you will read about all kinds of issues from misquoted jobs to poor workmanship. This was the deciding factor that lead us to use this company. No one said anything bad. They are all about getting things done the right way. There were no hidden surprises with going with Premier Windows at the end of the project.
“..wiped years off the face of our home..”
Premier Windows worked hard to replace 35 year old windows. John’s expertise and good advice wiped years off the face of our home. The new windows look great! American made and quite affordable, we are really glad we called Premier Windows!
“..as honest as the day is long..”
Honest, experienced, affordable and fast. That’s the only way I can describe John and his team at Premier Windows. They came to my home and installed all my windows and was done in a half day. Absolutely 5 stars from me. John and his team at Premier Windows did an outstanding job installing the new windows at my house. They do an absolute perfect job. John is as honest as the day is long and he will always have my business. If you are looking for windows give him a call!
“..what a difference..”
Our new windows are gorgeous. What a difference they make. Definitely recommend John and his crew @ Premier Windows.
“..earned a lifetime customer with me..”
We just had John from Premier Windows and his crew come out and install some very great looking energy-efficient windows. We could not be happier with the service and the finished product. Start to finish they were very professional and absolutely love the fact that John was on site and hands-on the entire time!! I would definitely recommend Premier to anyone, and for sure earned a lifetime customer with me!!
1 Year “Windowversary” Follow Up
It’s been almost a year exactly since getting my new windows from Premier and they are still working just as perfectly as the day they were installed. Prior to having these new windows, our old ones were in poor condition, would not open, or did not have any screens on them. So now being able to open them with ease and enjoy the outside weather without fear of bugs flying in has been really lovely! Again, I highly recommend John and Premier Windows.
Kristina Koon, Conway. May 2020
“..flawless, easy, and stress free…”
Premier Windows delivers what they promise! We were so impressed with the owner, John Lambert and his employees through the entire process. His team was like the gift that kept on giving. John insisted that both my husband and I be at our initial meeting where he described his product, guarantees, pros and cons and answered any questions we
had. His communication was constant via text message as to the status of our window production and delivery date. He even assured us that with social distancing in place due to Covid-19 he and his team would be wearing gloves and masks and kept a safe distance from our family who had just started to shelter in place. His prices are very competitive and there is absolutely no sales pressure or hidden fees. The entire experience was flawless, easy and stress free. We have never experienced this kind of service from any contractor ever. His word is his honor and you can depend on that! We highly recommend Premier Windows. Thank –you John for the beautiful windows! We love them!
“..did it all in one day..”
Premier Windows did an outstanding job with my new windows and they did it all in one day.
1 Year “Windowversary” Follow Up
It has been one year since we got our new windows installed. They made such a big difference in the comfort of our home this past winter. No more drafty rooms and they look great! John and his crew are the best and the customer service is outstanding.
Angela Bickford. March 2020
Kind Words From Our Friends at Arvest
Thanks John! You are certainly one of our top vendors in the market! THANK YOU for what you do to make our homes even better. Great job! Great products! Great Company!
Skip Colvin, Community Bank President. January 2020
5 Year “Windowversary” Follow Up
My home looks so much better with my windows! I’m still happy 5 years later. Thanks to Premier Windows for being a part of our energy efficiency remodel!
Melissa Baldwin. January 2020
“..the craftsmanship is second to none..”
Start to finish, John from Premier Windows and John his siding installer made sure everything was perfect. The craftsmanship is second to none. I would highly recommend using these guys! There is absolutely no doubt, you’ll be pleased with Premier. They have the best product on the market with a fair price.
Phillip Banks, Maumelle. November 2019
“..Our new windows are simply gorgeous..”
I cannot recommend this company enough! Our new windows are simply gorgeous. John is extremely knowledgeable and gave me the advice and direction I needed to choose the color and style to perfectly match our home and he was there through every step of the process. Harold’s installation was so meticulous that you can’t even tell these weren’t the original windows. There was absolutely no clean up or prep for me. Everything was hauled off, blinds and curtains were taken down and put back up, my house was clean. My husband has all the blinds up so we can fully enjoy our new windows. If you need new windows, Premier is the company you want to use. Thanks, John and Harold!
Kathy Young, Conway. November 2019
“..We love our new windows..”
We love our new windows! John and his staff are great. I highly recommend Premier Windows.
Michelle Cullum, Conway. October 2019
“..On time and worked tirelessly..”
John and the team from Premier Windows recently installed new windows throughout our house. Very pleased with the product, but even more pleased with the service! John, Nelson, and Harold were here on time and worked tirelessly on a very hot day to get the job done! They did a great job with the installation and cleanup of the old windows and debris. Highly recommend this company!
Gail Sharp, Conway. October 2019
“..Peace of mind..”
Thank you for giving me peace of mind. The window and doors you put in work beautifully. Nelson is a man of integrity and impeccable knowledge about what he does. Thank you John for your company, it truly is Premier!
SusanAmes, Conway. September 2019
“.. They do things the right way; which is with honesty and integrity..”
I love my new windows that were installed in July by Premier Windows! I’d been searching for a while for quality, yet affordable windows. I found both in a company that I could trust. I can already feel a difference in my home. The double pane windows do not absorb the heat from the outside. I’m already looking forward to a winter without drafts.
I heard of this company while watching the news one afternoon. They were being featured for winning the BBB 2019 Torch Award because they do things the right way; which is with honesty and integrity.
The day after I called John, the owner, he came out for a consultation. John gave a thorough presentation and full demonstration of his windows including the options to choose from. John answered all of my questions without hesitation and I was very impressed. The next day I received a quote. I knew I didn’t need to look any further.
Upon meeting Nelson and Harold, the installers, I felt very relaxed. These guys are the neatest, courteous, and most professional installers you could ever hope for. They put in extended hours to complete the job in one day. They clean up after the job and even the owner, John, cleaned the whole time he was there.
It is with great pleasure that I highly recommend premier Windows! You can’t go wrong with them.
Octavia Benjamin, Pine Bluff. August 2019
“..The kind of service your grandparents talk about..”
Truly excellent service and an owner that strives for the personal touch. John provided a top level consultation and Harold worked with expert hands to install a high quality product. They were also finished within the same day the work began and cleaned all signs of debris from the project. If only other companies could be so highly motivated. This is the kind of service your grandparents talk about in “the good old days.” They are the ONLY company I will recommend for this work!
Mark Phillips, Conway. August 2019
“..Customer service was excellent..”
Just had our windows replaced with Premier. Customer service was excellent and the product was top line. They came in and did just as they said they would. Harold and John did a great job.
Kandis and Ben Lawrence, Greenbrier. August 2019
“..Proud to be members of the Premier family..”
We’re proud to be members of the Premier family. John and his crew went above and beyond to give our old house the best roof it’s ever had. I look forward to many more projects with them!
Jason Lee Hale, Little Rock. July 2019
“..Beautiful work and craftsmanship..”
Wanted to let you know how happy we are with the new siding and gutters. Compliments from everyone that has seen them. Beautiful work and craftsmanship from your team. Excellent job and a pleasure doing business with you. When we are ready to replace the windows, you will be the person we call.
Robert Baker, Conway. July 2019
“..Dedicated to its customers..”
Premier Windows is dedicated to its customers and customer service. Communication is key. This company has a step by step process to include customers in the improvements in their homes. The owner, John Lambert, will be there for you and all of your needs.
Krissee Marx, Fort Smith. June 2019
“..Communication was quick and easy..”
We had Premier Windows replace 7 windows in our home and they turned out beautiful! So glad we had them do it, as they were very quick and efficient. They also cleaned up very well and kept their word. Communication was quick and easy, would highly recommend!
Tisha Lawrence, Greenbrier. June 2019
John does awesome work. We used his service. Attention to detail and communication with this company is great!
Gelinda Mudgett, Broker/Agent RE/MAX Elite. May 2019
“..There’s not a lot of businesses like this around anymore..”
John and his assistant were great to work with from start to finish. They gave us options and advice on what we really needed. Communication was clear and concise and they met all their time estimates. Install day went great, no issues and no damage to my house and they left no debris behind. You can’t really beat great service, good pricing, and excellent people. There’s not a lot of businesses like this around anymore, so I’m pleased as punch to have given my business to Premier Windows. I’d recommend them to anybody.
J. Chen, Conway. April 2019
“..quality and care..”
John and his team did an incredible job installing gorgeous new windows in my home. The quality and care they put into their service is excellent. The pricing was affordable and all of the work was completed within a day with no debris left or damage to my home. I would recommend him to any family or friends, I promise you won’t be disappointed! …Also his Irish accent is the sweetest thing ever!
Kristina Koon, Conway. April 2019
We had a great experience in using Premier Windows, from start to finish. John and his team were not only friendly, they were professional and provided us with excellent service. We highly recommend Premier Windows.
Carl Rivers, Conway. March 2019
Great to work with, very professional. John was very knowledgeable about his product.
Lucile Rose, Conway. March 2019
“..our home is much warmer and comfortable..”
We had been putting off getting new windows for a couple of years. After talking with friends we called John to give us an estimate. He came to the house and did a very informative presentation and left us information. We called him the next day, he ordered our windows and Nelson did a very professional install. I love my windows and our home is much warmer and comfortable. They look great inside and out. The whole process was smooth and John is great to work with. Everything was clean and put back when I arrived home and I received text messages upon arrival and departure since I could not be home. Thanks John & Nelson for doing such a great job and being so easy to work with!
Angela Bickford, Conway. March 2019
“..we couldn’t be happier..”
Premier Windows has been amazing to work with, from start to finish. We told them what we were looking for in our new windows and they delivered. John is so informative and really made sure everything went smoothly. Our new windows are not only beautiful but
have really made a difference in keeping our home at a comfortable temperature. We have also noticed a huge decrease in outside noise since our windows were installed. We couldn’t be happier.
Katlin Adams, Enola. March 2019
“..such an awesome company..”
Premier Windows is such an awesome company! I am so thankful I found them a few years ago. I just got my second set of windows installed and I am so proud of them. If you need new windows John is the man to call!
Kelly Martin Melanson, Crossett. February 2019
“..every right to be proud of their workmanship..”
John and Nelson have every right to be proud of their workmanship. We had them replace 30 year old windows. I was out of town that morning. I thought I would be home before they finished. No, they had already removed and replaced 13 windows before I arrived at about 3:00pm. They are beautiful! The color is perfect with my cedar siding.We didn’t get the grids and it makes all the windows seem much larger! I’ve opened and closed them numerous times just to experience the ease and quietness of them! Also, the frames of my old windows would be freezing cold when it was chilly outside. Not these! The frames are almost room temp even with 20 degree weather!! The screens don’t obscure the view and they are a breeze to clean. I highly recommend John and Premier Windows.
Carla Bentley, Conway. February 2019
“..the work is exemplary..”
Highly recommended and super friendly window company. Very timely and honest with quotes. Just recently had them install some more windows on my house and the work is exemplary. I couldn’t be more pleased and I will continue to use them for all my window needs moving forward. Thanks again for everything John!
Hayden Fischer, North Little Rock. December 2018
“..always upfront and honest..”
Premier Windows did an awesome job. John was always in contact to let us know how the process was proceeding. He was always upfront and honest. They did great work and were done faster than they estimated. They took down the blinds and put them back up. They moved furniture if necessary and put it back. They cleaned up their construction mess and left everything the way they found it (other than the windows of course). They hauled off the old windows and if they broke any of the old ones, I didn’t notice because they didn’t leave any glass behind.
Brook Perkins, Vilonia. December 2018
“..recommend these guys without hesitation..”
Premier Windows is the only company I have ever dealt with that I would trust with the keys to my home. John and Nelson are honest, professional, and fun to have around. I did get quotes from other window companies and Premier was the only one I felt comfortable with. We are very happy with our new windows and recommend these guys without hesitation.
Deborah Howell, Conway. November 2018
“..we are very happy..”
Had 22 windows and a sliding glass door installed by Premier Windows recently and we are very happy with them. You won’t find a more honest and professional man than the owner John Lambert. Both he and his installer Nelson were a pleasure to deal with.
Debbie Howell, Conway. November 2018
“..very professional and super informative..”
John and his crew were great throughout the window process! He was very professional and super informative and his crew Harold and Nelson did a great job with the installation. I’m really glad I went with Premier Windows because the new windows look great and the best part is that I dropped the thermostat 3 degrees on the first night!
Brittany Lenda, Conway. November 2018
“..already feeling a difference..”
I’m loving my new windows. Already feeling a difference. Nelson and Harold did a fantastic job. Very professional. Premier Windows is a great company.
Tina Pease, Conway. November 2018
“..top notch service..”
John and he’s crew provided top notch service and quality for our new home. Highly recommend Premier Windows for your home improvement needs!
Dr. Shawn McGehee, Greenbrier. October 2018
“..we are so proud of our new windows..”
John, Thank you for your visit yesterday. Your interest in your customers even after the sale, says a lot about who you are and what type of great company you have. We are so proud of our new windows and the excitement hasn’t dropped one bit, since the install.
Take care and thank you .
Ed W., Conway, Arkansas. August 2018
“..way better than we could have ever imagined..”
We hesitated about having anything done to our house because we worried about the quality of work and what type of people would be at and in our house. But after much prayer and research we chose Premier Windows. Your work was great and your people were very polite and professional in every way.
You and your guys made our house look great! We are thrilled with every little detail. The windows are amazing. We can now sit in front of them without roasting. It’s great to not have to keep the curtains closed like we once did to try to keep the heat out. You and Nelson did a wonderful job on the install. I can’t believe you guys removed all 13 of my windows without shattering any of them. Nelson’s precise measurement of the windows was unbelievable. There are no gaps!! The two of you had a great system– tare out the old window, haul it to the trailer, clean up any mess, put in the new window, and then move to the next window. Thank you for doing a wonderful job cleaning up.
John Mullins did a great job on the siding, soffits, and fascia. We never knew what skill it took to do these things. And to make it really great he wrapped around the windows and doors. It is mind-blowing how he can cut and bend those pieces to fit perfectly. He and his helpers also did a great job cleaning up. the clean up was so good that we could not find a scrap of siding to take to Lowes so we could match a paint color for our front door.
And then there was the new gutters. Robert and his son did a wonderful job on these. They look so much better and sturdier than the old ones.
John we knew our house needed updating but we never knew how bad it really looked until we saw everything installed. It is way better than we could have every imagined it would be.
Paul and Libby Smith, Greenbrier, Arkansas. June 2018
“..can’t say enough about how pleased we are..”
My wife and I own a very large and older home that was in desperate need of some updated windows for our upper floor. I called several different places, got several different quotes, and then called Premier. John’s presentation was flawless and more than informative. John and Nelson showed up the day we scheduled the install and they put in 6 new, high quality windows in a very short amount of time.
They were thorough and cleaned up afterwords. I can’t say enough about how pleased we are with John and Nelson and Premier Windows. We will be replacing more windows with them at a later date. Don’t go anywhere else… Give John a call.
Larry W., Greenbrier, Arkansas. June 2018
“..excellent and experts at their job..”
Premier Windows did a fantastic job on replacing our windows on our building for our business in Little Rock. John worked side by side with Nelson, the window installer, and he kept me informed and up to-date from the moment we placed our order to the moment the job was completed. Jerry replaced our soffit and fascia with new siding and installed new shutters. The PW team were all excellent and experts at their job. I would highly recommend.
Lori Robbins of Robbins Engineering, Little Rock, Arkansas. May 2018
“..it was like talking to a close personal friend..”
It’s been a week since all the windows in our house were replaced by Premier Windows. WOW! WHAT A DIFFERENCE! John Lambert, owner of Premier Windows, came to our house with a presentation that was very professional and yet, it was like talking to a close personal friend. We were so impressed with John and the product we never considered calling another company for a quote. John suggested a change for one of the windows in our dining room and it totally improved the appearance 100% for the better. Thanks John. Nelson Robin, who does the installation for John, was equally impressive. He and John worked tirelessly to install the windows to our satisfaction. What a great experience from the start to completion.
Two truly fine gentleman. All we can say is, WOW! WOW! WOW!
Ed and Diane Welsh, Conway, Arkansas. May 2018
“..so easy to work with..”
Highly recommend using premier windows. They are so easy to work with. Couldn’t be happier with my new windows and the entire experience!
Julianne Grubbs Milner, Conway, Arkansas. May 2018
“..great customer service..”
I had an issue with 2 bedroom windows that was caused from excessive heat when the house next door burned down. I called Mr. John and he was quick to respond. John stepped up to the plate and went above and beyond what would be expected of a company to take care of the situation. I can’t say enough about the great customer service they provide. I doubt that there are many companies that could even come close to this level of customer service. So glad I elected to go with windows from Premier Windows.
Billy Reynolds, Mayflower, Arkansas. February 2018
“..integrity like no other company I’ve seen before..”
Working with the guys from Premier Windows (PW) was amazingly easy and refreshing. They’re honest guys who genuinely care about people and demonstrate integrity like no other company I’ve seen before. We had PW install all new windows in our home and we are so pleased! They are beautiful and no mess was left behind. By the time the job was done they felt like family! Such good guys!
Dina Vinson, Little Rock, Arkansas. December 2017
“..easy to work with..”
Fantastic company! Super easy to work with and completely on time with both shipping, scheduling, and completion of project. My only problem was not having more windows that needed replaced!
Hayden Fischer, North Little Rock, Arkansas. December 2017
“..hands down the best investment I could have made for my home..”
I’ve waited a year after installation to post my review for a reason – I wanted 4 seasons with my new windows. These windows were hands down the best investment I could have made for my home. From the cold of winter though the heat of summer, my home was comfortable. There is no temperature transfer through these windows. The noise level from outside is noticeably reduced. The consultation with John was educational – not a sales pitch. Installation was quick and professional. Nelson came back twice to add caulk so that they were both completely sealed and had a finished appearance from outside. There was no mess left behind. I highly recommend Premier Windows – a local company who puts their customers first!
Eric Glover, Conway, Arkansas. December 2017
“..I couldn’t be happier with quality of the windows..”
There should be more than 5 stars to rate this company!!! John and Nelson were excellent! John came everyday Nelson was here installing. I had all the windows in my house replaced. I couldn’t be happier with quality of the windows and the workmanship by Nelson. John was always available if I had any questions. I wouldn’t hesitate for one second to recommend John and company.
M. Cravens, Greenbrier, Arkansas. November 2017
“..We are extremely satisfied and would recommend Premier Windows..”
We hired Premier Windows in September to replace 15 windows in our home. They did an amazing job. Not only was the price good but they were able to complete the job in a incredible time span. John and Nelson were both polite and professional. We are extremely satisfied and would recommend Premier Windows to anyone without reservation.
Steve and Carole Tyler, Sherwood, Arkansas. November 2017
“..it was a true pleasure to work with Premier Windows..”
Working with John, Nelson, and Jerry to update the carriage house on our property was an excellent experience from Day 1. John was very helpful and transparent during the estimate process and was great at communicating with us as the windows and siding were ordered, delivered, and installed. He’s even been in touch since to make sure the work was done to our standards. And, it was: Nelson (windows) and Jerry (siding) install with care and precision and are very tidy in their work. Our building has new life now! As important, all three men were professional and very personable. It was a true pleasure to work with Premier Windows and I recommend them highly and with confidence!
Lindsay Kennedy, Conway, Arkansas. October 2017
“..they make my home look 10 years newer..”
This is exactly how all businesses should be. John did everything exactly like he said he would, exactly. He was fantastic about keeping me informed of every step of the process. The estimate was spot on. Everything was cleaned when the job was completed. My windows look beautiful, they make my home look 10 years newer. I wish I had done this years ago. You won’t be sorry for hiring Premier Windows. I’m so pleased with their work that I am having them install new doors next. Many thanks to John and Nelson.
Cyndi Bailey, Greenbrier, Arkansas. September 2017
“John and Nelson were very professional..”
Enjoying my new windows. John was patient and helped me pick out what I needed, and Nelson did an awesome install. They were done sooner than I expected, but most importantly the job was done right. Both John and Nelson were on time every time they came out. Both were very professional, and I felt comfortable having them in my home.
Lauren Overton, Little Rock, Arkansas. August 2017
“Premier Windows won’t disappoint..”
We can’t say enough about John & Nelson and the work they did when installing our new sliding glass door with mini blinds. They were total professionals, the workmanship excellent and they were responsive to all our questions and concerns regarding the door and installation. It was definitely worth the extra money going with the Wincore 7700 series custom door. The door itself is beautiful and the two tone colors matched the interior and exterior of our home perfectly. In addition, you could immediately tell the difference in the noise level when you shut the new door, not to mention how much cooler it felt inside the house. We look forward to using Premier in the near future when we have our windows replaced. Thanks again John & Nelson!
John & Jan Pack, Mabelvale, Arkansas. July 2017
“John is an honest, hard working Conway Businessman..”
John is an honest, hard working Conway Businessman who represents very fine products either for installation in a new home or replacing items in your existing home. Give John a call.
Andy Hawkins, Conway, Arkansas. June 2017
“The owner, John Lambert, will be there for you..”
Premier Windows is dedicated to it’s customers and customer service. Communication is key. This company has a step by step process to include customers in the improvements in their homes. The owner, John Lambert, will be there for you and all of your needs.
Krissee Marx , Fort Smith, Arkansas. June 2017
“We will definitely use his company again..”
I’m pleased to recommend John at Premier Windows. He did an excellent job at replacing some windows in our home. He is a window expert and we will definitely use his company again.
Andrea Champlin, Conway, Arkansas. June 2017
Contact John @ 501-327-8800 or Get a Quote/Ask a Question online Here
“I will definitely be contacting them for any future home improvement needs in the future..”
I had my new windows installed in April 2017. The service was personalized from beginning to end. When John came to my house, I received a straight up, here is my best deal estimate and I appreciated that approach. He was helpful in obtaining the financing and was available to answer any and all questions I had throughout the process. On installation day, Nelson was prompt, courteous and efficient. He cleaned as he installed and I had no debris left in my yard, none!
The windows not only took 20 years off the appearance of my home and have proven to be as efficient as promised. I have already noticed less dust. I can easily clean the windows whereas before I had to totally disassemble the windows to clean them. I can feel a difference in the temperature in my home. My windows face east and the morning sun caused my kitchen to heat up unbearably. It is a pleasure to enjoy no longer having to cover my windows with heavy drapes and blackout shades. Kudos to both John and Nelson for a quality product and quality service. I will definitely be contacting them for any future home improvement needs in the future.
Aleta Robb, Mayflower, Arkansas. June 2017
“Working with Premier Windows was a good experience and I would recommend them..”
Wonderful customer service and any question that I had, even before getting an estimate, John was very quick to answer. The new windows were the icing on the cake for our remodel project. They look beautiful and function much better than the old ones. John was very helpful figuring out a solution to a tricky window situation over the sink and I’m thrilled with the slider install. Working with Premier Windows was a good experience and I would recommend them.
Katy Killingsworth, Conway, Arkansas. May 2017
“On a scale of 1 to 10, you and your people get a 10+..”
John Lambert w/ Premier Windows, Inc. out of Conway Ar, just completed a very large job on my home. This was the most amazing experience. The job began on the promised date and was completed when promised. Jerry and his crew, did an absolute amazing job on the siding. Nelson was on point with the windows, and Robert was fabulous with the gutter installations. John Lambert, thank you for your professionalism and great quality of work. You and your crew went above and beyond everything you promised, my husband and myself. On a scale of 1 to 10, you and your people get a 10+. My House is Beautiful….
Sandi Cummings, El Paso, Arkansas. May 2017
“I couldn’t be more pleased with the top notch professional job they did..”
Glad to have John & Nelson to replace our windows this past week. They showed up on time with all the material and worked all day to get the 13 windows replaced. They did a very professional job and kept things neat and tidy. I couldn’t be more pleased with the top notch professional job they did for us. Sure is nice to have the new double hung windows and will be able to clean the windows from the inside. I would highly recommend Premier Windows for your window needs.
Billy Reynolds, Mayflower, Arkansas. April 2017
Contact John @ 501-327-8800 or Get a Quote/Ask a Question online Here
“You will not be disappointed!!..”
We had our windows installed last week and could not be happier that we chose Premier Windows!! The customer service that we received from John and Nelson were beyond our expectations and the quality of work is absolutely fantastic! We are totally thrilled with our new windows and would suggest John and Nelson to anyone looking to purchase new windows!!! You will not be disappointed!!!
Phyllis Parker, Greenbrier, Arkansas. April 2017
“Awesome customer service..”
Awesome customer service. I know more about Windows than I thought possible. John is honest and informative and now I have the best looking windows and no more drafts and noise. The view is great and they even open, love them. I wish I hadn’t waited so long. We’re going to do the back of the house next and I won’t choose anyone but John and Premier Windows to do it. Awesome job.
Ali, Little Rock, Arkansas. March 2017
“John and Nelson did a professional, timely, and beautiful job of the installation..”
On Monday, March 13, 2017, John Lambert and Nelson Robin installed five beautiful Windows in my home in Benton, AR. John and Nelson did a professional, timely, and beautiful job of the installation. The area was left clean, and all debris was removed from the property. They were courteous and friendly. It was a pleasure doing business with them. Thank you Premier Windows for a beautiful and great product.
Louise C. LeCroy, Benton, Arkansas. March 2017
Awesome professionals! Professional job, excellent service!
Anna Wallace, Lonoke, Arkansas. March 2017
“They took away our old windows which was a big issue for us…”
We had our new windows installed in the past few days by Premier Windows and we are so happy with the windows, the staff, John and Nelson, they respected our home, they were here on time and only took two days to get in and out. They took away our old windows which was a big issue for us as the other estimates we had did not include removal of the old windows. Love my new windows. If you are thinking of getting windows give John a call, it is truly worth the investment in your home.
Dianna Anderson, Danville, Arkansas. February 2017
“I feel confident referring Premier to absolutely everyone…”
We used John Lambert with Premier Windows to install new windows on our entire house in Pleasant Valley. John was always easily accessible for any questions or concerns from beginning to end of this very large project. First and foremost, the windows look gorgeous! He found the perfect color to match my painted brick home. I was very concerned that the new windows would look cheap compared to the original wood windows. I wanted to make sure the new windows fit the style and design of the house, but also wanted them to be energy efficient as well as reasonably priced. Premier windows met each of these criteria!
The installation turned out to be a pretty big deal due to the original wood windows being extremely rotted…on top of that, the rot had crept into the trim and and even the walls and insulation in spots. But John has an excellent installer, Nelson, and together they rebuilt the window from the inside out. The cost stayed exactly the same with the exception of the price of new wood for the trim, etc. And Nelson brought every receipt to be sure I knew exactly what was spent on every single piece that he purchased. Through bad weather and even the holidays, John and Nelson came until the job was complete…and I couldn’t be happier with how beautifully their work turned out! Highly recommend, and feel free to contact me if you’d like any more info or pics! Nelson and John are a great team that I feel confident referring to absolutely everyone.
Joye May, Little Rock, Arkansas. January 2017
“The work was meticulously done and there was NO mess left behind!”
We had our new windows put in at the end of December 2016 and there are no more drafts! Our heat is staying in the house and not being sucked out through the windows. When John came to our home to do the estimate you knew right away he knows what he is talking about. The work was meticulously done and there was NO mess left behind! He was efficient and worked hard to make sure everything stayed on the time line we had discussed. He is kind, friendly, very professional and very knowledgeable about this business. They are the best in town! Thanks so much for our beautiful windows John!
Chelsea Huang, Conway, Arkansas. January 2017
“The installation was flawless…”
I’m so happy I chose Premier Windows to replace three oversized windows at the back of my home. The installation was flawless and the energy efficient windows are exactly what I needed to enhance the beauty of my living spaces. Many thanks to John and his excellent installation team! Ten out of five stars!
Pamela L., Little Rock, Arkansas. December 2016
“The product was superior, the installation was excellent…”
Most people will wonder why Premier Windows has a perfect record of 5 stars (a difficult feat in the age of complaints and dissatisfaction). I typically reserve a 5 star review for absolutely incredible service and that doesn’t happen very often. This review is one of those times and as a credit to the perfect record, let me just say that John (the owner) was so concerned about my satisfaction that he continued to follow up with me even when out of the country on family business. That was impressive enough to warrant high marks, but the product was superior, the installation was excellent, and the employees were helpful and friendly. When I say John and his team go the extra mile, I mean it. They have my loyalty and sincere appreciation for a job well done.
Curtiss Robinson, Vilonia, Arkansas. November 2016
“We would definitely use them again…”
We just had 11 windows replaced. John and Nelson were absolutely wonderful to work with. They were very timely to our needs and questions. They were also very careful to take good care of everything in the process. We would definitely use them again and would recommend them to anyone needing windows.
Lori Haley, Conway, Arkansas. October 2016
“I am so glad I found his company online…”
I cannot say enough good things about John and Nelson! John is such a great guy! He’s honest, trustworthy, fun guy to talk with. Nelson is a top notch carpenter and window installer. I told John several times today that I’m so glad I found his company online. If you want quality, affordable Windows then call John Lambert ! Great work!
Kelly Melanson, Crossett, Arkansas. October 2016
“It was a true joy to work with John…”
It was a true joy to work with John. He thoroughly knows what he is doing, and does it well. He is focused on putting his customer’s best interest first. I was kept well-informed throughout the process from the first meeting with him until the work was done. For future window purchases I will definitely use the Premier Windows team again. Great people! Great work!
Angela Borden, Vilonia, Arkansas. September 2016
“Premier Windows met my expectations…”
There are 2 things I looked for when hiring a contractor for our windows, quality product and someone I could trust. Premier Windows met my expectations with both. Unlike many contractors John is a great communicator who always answers text and phone calls promptly.
Darryl Hawkins, Conway, Arkansas. August 2016
“John took time to listen to our needs and wants…”
We met John at Eco Fest and from the beginning knew we were going to use him to replace our windows. John and his team (Nelson) have been wonderful to work with. John took his time to listen to our needs and wants. He helped us make the right choices in our purchase and we are more than pleased with the results. The level of professionalism has been outstanding. Any question or concern we had were answered immediately. We replaced over 20 windows and 4 doors. I couldn’t be happier and will recommend John and his team to everyone in the market for window and door replacement.
Alyshia Currie, Conway, Arkansas. August 2016
“I have recommended Premier Windows to friends and family already…”
My wife and I recently purchased new windows from Mr. Lambert with Premier Windows. Mr Lambert arrived at the scheduled time of our meeting and introduced his products to us. The best 4 words i can say are NO PRESSURE BUYING EXPERIENCE !!! Not really knowing what a good deal or a good window was other than Google, I was expecting a big price and hurry and sign here attitude. To mine and my wife’s surprise we got neither with John from Premier. He not only explained what a good window was but also took the time to learn what our needs are and point us in the right direction regardless of if we chose Premier. He was very courteous the whole time and wore shoe covers when entering our house. There was no million call backs once he left he waited for us to talk it over and get back with him. Once we decided we quickly got a quote below what we were expecting and worked together and set up an installation date. On that day they arrived right when they said they would and got to work. What I liked best was John was here the whole time they were being installed. It says something when a person that sells the product is there face to face to make sure you are completely happy with there work and your purchase. They were efficient, did good quality work, and cleaned up everything when they were done. I have recommended Mr. Lambert and Premier Windows to friends and family already. I say Mr. Lambert and not just Premier Windows due to the fact that he made the whole process a hassle free experience which is hard to find a lot of times in this type of purchase. Thank you again Mr. Lambert.
James Crowder, Vilonia, Arkansas. June 2016
“I am so thankful I found John and Premier Windows…”
In April, 2016, I contracted with Sears to replace all my house windows. They didn’t offer patio doors with the blinds built-in, so I searched for a company that offered the patio doors I wanted and found John at Premier Windows. I could tell right away that his was the company I wanted to complete the job. John kept me posted on the status of my order and within one month, my patio doors were installed. John and Nelson did such a fantastic job, after they left, you couldn’t even tell they were ever there….except for the beautiful patio doors. Immediately, I noticed how much quieter the room was with the doors closed and the temperature in the house was cooler. I am so thankful I found John and Premier Windows, I just wish I had found them before I contracted with Sears to install the windows. In the future I won’t hesitate to contact Premier Windows. The job was completed with the type of professionalism we used to expect (in the “old days”) and it was on time, as promised with no surprises.
Kathy Lavender, Paron, Arkansas. June 2016
“Premier Windows were fantastic through the whole process…”
The appearance of First Baptist Church Lockesburg Arkansas has improved greatly since Premier Windows installed the Wincore Windows for us. John L. and Nelson R. were fantastic through the whole process. The church is quieter inside and easier to control the temperature. They did what they said they would do and everything went smoothly. I would highly recommend them for your window replacement no mater how big or small your project is. We are 180 miles from Conway Ar. and they had no problem traveling that far. If you are in the process of getting bids for your project I recommend getting a bid from them also.
Raymond Gallaher, Lockesburg, Arkansas. May 2016
“John was super professional…”
From when we first met John, he was super professional and made sure we were informed and made the right decision on the purchase of windows for our new house. John’s installer, Nelson, came out and measured every window and the sliding back door individually to ensure that all of the new windows would be a perfect fit. Once the windows came in, John and Nelson got all of our 30 year old windows out with no damage to the house and got the new windows and sliding door to fit in perfectly. Nelson made sure all of the windows were properly caulked and sealed and he even came back out a few days later to make sure the caulk had set right. The windows look amazing and make a real difference in the energy efficiency of the house. Less running the heat and air and no more drafts! Give John a call or visit today if you’re tired of dealing with those old drafty windows. Even if you don’t live in the Conway area, he will travel to you!
Drew Conner, Conway, Arkansas. March 2016
“John at Premier proved to be honest, dedicated…”
After getting several quotes on new windows, I had an overwhelming feeling that there were a lot of slick talkers in the window business. I finally tried one more time and called Premier Windows, John showed up explained his product, warranty, and gave us testimonials which none of the other guys did. We got our windows in and what a huge difference! I have worked in retail for 20 years, and I am pretty good at spotting good character and John at Premier proved to be honest, dedicated, and he delivered everything he promised! I highly recommend Premier Windows!
Russ Warhurst, Dover, Arkansas. March 2016
“I was so impressed from the minute I met the owner John…”
I was so impressed from the minute I met the owner John. From the minute he walked in & around my home, listened very carefully about my budget & my needs-I knew that he would be not just “selling” me a full set of windows, but consulting me. John explained how much the look of your windows would help with resale value, energy efficiency & ease of cleaning. One of my favorite attributes of my new windows is the amount light the windows bring in my 1960’s home. I’m so proud of my new beautiful windows. John helped advised me on different styles & types of windows that would be functional, yet as I said-bring in the MOST light, yet keeping in mind the different brands to fit my strict budget. I want to remove my wood blinds now to show off my windows! Wish I would have replaced windows before blinds:( Thanks John & installer Nelson!!! Nelson is the MOST professional installer I have ever worked with.
Jennifer Black Hannah, Little Rock, Arkansas. March 2016
“I would definitely recommend Premier Windows to anyone…”
I would like to share my experience with John and Premier Windows. I emailed John for a quote on Friday afternoon and within 15 minutes I received a response and John was at my house the next morning with different window options to show me and we covered what I was looking for. On Monday I received a quote with 3 options I picked the best one for my needs and within 2 weeks the windows were in, the very next week I had them installed in 1 day, changed the whole appearance of my home look great and high quality. I would definitely recommend Premier Windows to anyone.
Terry Goodman, Russellville, Arkansas. February 2016
“Happy customer right here…”
From start to finish there was great communication from John and complete honesty. Never imagined how a window could drastically change a room! Premier Windows changed 2 doubles and 2 singles and yes I will stay with them to complete the remaining 2 doubles and 3 singles! Happy customer right here, and great job Premier Windows!
Jennifer Courtney, Vilonia, Arkansas. December 2015
“He truly is a caring sole and wants the customers to be happy…”
I would like to pass on the great experience we had with Premier Windows. It was such a seamless process. I contacted Premier Windows just to get some information. This would be our first home improvement project and I was quite nervous about it. I received a quick response from John Lambert. I explained to him that we weren’t sure if or when we would be ready to get new windows but I wanted to get more information. He understood and gave me all the information I needed. He did not pressure us to set up a meeting. He was very understanding when I told him we would contact him. After reviewing all the reviews and comparing other companies we decided to proceed with John coming to our home to give us more information about the windows. John was very informative. I learned so much from our meeting. He really was focused on the entire home aspect not just our windows. Once we decided to proceed with the purchase John kept us up to date. He even sent us a picture of the windows once they arrived in his shop. After having to reschedule due to weather the install was seamless. We love our windows. I would highly recommend Premier Windows and John Lambert to anyone. He is truly a caring sole and wants to ensure we, the customers,are happy.
Lindsey Dill, Conway, Arkansas. November 2015
“I never had a company that goes above and beyond to please…”
My name is Shannon and I wanted to take this time to share with everyone my experience with Premier Window Company. I was in the process of remodeling my home and needed new windows for my sunroom. I researched several different company’s, the type of windows they sold and their warranty coverage. The next step was for me to read the customer reviews about these company’s. I am a firm believer that word of mouth will make or break a company. After spending hours of reading different reviews, I chose Premier Window Company. I called and spoke to a man named John Lambert. I told John that I wanted windows that were low E, energy efficient and easy to open and close. John answered all of my questions and scheduled an appointment to come to my home and show me some windows that would offer the best results for my sunroom. I chose a window made by WinCore because they offered a Lifetime Limited Warranty on their product. Within a few days my windows were measured and ordered. Between 2-3 weeks the windows had arrived and were ready to be installed. John and Nelson did a great job of installing my new windows. They took the time to cover my floors, cover my furniture and protect my outside plants from any damage because they were located underneath the windows to be replaced. I highly recommend Premier Window Company to anyone that needs new windows for their home. I have never had a company that goes above and beyond to please a customer as John did. Thanks John and Nelson for a job well done.
Shannon Hill, Conway, Arkansas. November 2015
“Premier are fantastic to work with…”
We had 9 windows replaced in July of this year, and we were very pleased with our entire experience with Premier Windows! From the initial discussion to planning, ordering, delivery and installation, every interaction met or exceeded our expectations. The only glitch in the process was a factory issue – they made and shipped the wrong size for one of the windows, despite the correct measurements in the order. I was pleased with John’s resolution to the issue, and his actions to get us a new window as soon as possible. John, and his installer, Nelson, are fantastic to work with, and our new windows are BEAUTIFUL! I highly recommend Premier Windows.
Julie Gillaspy, Conway, Arkansas. October 2015
“My expectations were exceeded…”
We used Premier Windows for our home. John’s knowledge and service was impeccable. The installers were very professional and considerate of our home inside and out. They delivered exactly what they said they would. My expectations were exceeded! Great job Premier Windows!
Gelinda Mudgett, Greenbrier, Arkansas. September 2015
“Premier Windows are amazing…”
Incredibly happy with my new windows from Premier! The windows themselves are beautiful and exactly what I wanted, but the customer service I received from the very first meeting with John is beyond compare. Whenever I had a question or concern, the response by text or email was immediate. I was kept updated on every single step in the process, and it is evident that both John and Nelson have a dedication to making everything exactly right. When there was an unforeseen problem with my existing blinds, Nelson went completely out of his way to fix the problem and get everything back to exactly how it was.The trim job inside the house was phenomenal and looks better than the original. John and Nelson with Premier Windows are amazing! Highly recommend!
Matty Ross, Little Rock, Arkansas
“This team is well worth using…”
Fast, reasonably priced, professional, polite, and skilled! Did I mention fast? John promised he’d have our 9 windows removed and replaced in 2 days. It took Nelson and other John only one day! They were courteous and knew what they were doing! John under promised and over delivered! This team is well worth using. Thanks John.
Felicia Hathaway, Sherwood, Arkansas
“Premier was very respectful to my home…”
Premier windows were very helpful in guiding me through the process of purchasing my new windows for my home. They explained everything in detail, all of the options that were available to me in the windows that I was looking for. Once I picked the window that I wanted for my house, John was able to help me with the financing options too. When it came to having the windows put in, the crew kept the area cleaned up and was very respectful of my home. I am very pleased and would recommend them to someone that is looking for windows.
Jody Gatchell, Conway, Arkansas
Very professional with above and beyond service! Everything discussed upfront with no hidden fees.
Karen Cotter Pierce, Conway, Arkansas.
“Happy customer right here…”
Excellent service and product. John delivered on everything he promised. No hidden costs or fees. Kudos to the other John and to Nelson, our installers. Everyone was very professional and courteous, even putting up nicely with our two dogs! Never thought I’d say that getting windows would be a pleasant experience. Thanks!
Patty Neumeier, Little Rock, Arkansas.
“I am so happy that I chose Premier Windows…”
I am so happy that I chose Premier Windows to give my home a facelift! I wanted energy efficiency, but I also got great looking windows that dramatically made my house look bigger. Thank you John for the great service!
Melissa Baldwin, Sherwood, Arkansas
“Excellent work. Top notch…”
Just redid the windows in my house in Sherwood. Excellent work. Top notch. Very easy to deal with. Highly recommended. Thanks John
Rory O’Brien, Sherwood, Arkansas
“This is the ultimate in professional service…”
A great price, job was done when it was scheduled, installation was excellent. This is the ultimate in professional service. I only wish all companies were this good at service.
Robert Simpson, Beebe, Arkansas
“Best service I’ve ever had…”
BEST SERVICE I’VE EVER HAD! I called John and on May 8th he was at my house looking at my windows. He told me what was best after explaining to me how all of the other window companies were trying to rip me off with their products (which they were). What he referred to me did not change in cost or quality. He told me he would have them ordered and installed in 3 weeks tops. On the exact day he told me he would have them installed he did. They ran into a couple hiccups but but he did not charge me an arm and leg and screw me over like most other people would have done. He still stuck to his word on exactly what he said. Nothing changes price wise or quality wise through the whole process. The windows are perfect. Easy to clean. And my wife couldn’t be more happy which is what matters in the household. His work is top notch. And when we build our house next year John is who I will be calling to install every window in the home. I appreciate all of the good service and I can not wait to use him again in our permanent build home. Thanks John! I wish you the best of luck in all of your future with your company! Keep up the great work and continue to keep people happy and God Bless
Hunter Winston, Greenbrier, Arkansas
“I highly recommend Premier Windows…”
I got a coupon in the mail for $50 off each window so I figured I might as well get a free estimate. When John arrived, on a Sunday no less, he was friendly, polite, and very knowledgeable. He even gave me tips on ways to improve my heating and air system. When we got the estimate, we knew we wouldn’t be able to afford new windows for one lump sum. John gave us three options for financing and made it completely easy. Then he didn’t pressure us at all when we needed a few days to decide. When I called back to agree, he got the windows ordered with no hassle. He even sent me a picture of my windows when they came in to the warehouse. I work 7am-4pm and my better half works 3 12 hour shifts a week so it was extremely hard to figure out a time for him to get the windows installed. He worked diligently, even with weather issues, to find us an install date. We got the windows in with no problem. His team cleaned up after themselves and were very polite. We had a concerns about some caulking and he had his team out here asap to fix any and everything we didn’t like. They even came back the next day to make sure the caulk dried correctly. If you are thinking about new windows I highly recommend Premier Windows! Tell them I sent you! Feel free to message me if you want to ask me any questions about my experience.
Carrie Leger, Conway, Arkansas